Welcome to Sybil Health. We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This Privacy Policy outlines our practices regarding collecting, using, and disclosing your information through our telehealth services.
1. Information We Collect
- Personal Information: This includes information you provide during registration, such as your name, email address, phone number, date of birth, and gender.
- Health Information: Detailed medical history, treatment plans, and other health-related information that you provide us or is generated through your use of our services.
- Technical Information: Data collected automatically from your device, such as IP address, browser type, and access times.
2. How We Use Your Information
- To Provide Services: To manage your account, provide telehealth consultations, and customize your care.
- Communication: To communicate with you about your account or services, respond to inquiries, and send you health-related information or promotional materials.
- Improvement and Development: To enhance the functionality and security of our services, troubleshoot issues, and improve user experience.
3. Disclosure of Information
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
- Legal Requirements: If required by law or if we believe that such action is necessary to comply with legal proceedings or governmental requests.
- Consent: We may share your information for other purposes with your explicit consent.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, destruction, or disclosure. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.
5. Your Rights
- Access and Correction: You have the right to access the personal information we hold about you and to request that we correct or update any incorrect or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain conditions.
- Restrictions and Objections: You have the right to object to our processing of your personal data or ask us to restrict processing.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
We value your trust and are committed to protecting your privacy.
Thank you for choosing Sybil Health for your healthcare needs.